Improve the effectiveness and efficiency of quality management system

This Unit Standard is intended for learners, within the a quality management system, who need to be capacitated in the knowledge and skills required to be proactive and to improve the quality management systems in an organization by solving problems and dealing with challenges.

Learners credited with this standard will be able to:
 Identify opportunities for process improvement.
 Propose solutions to problems and improvement opportunities.
 Plan and implement solutions and monitor effectivity of results.